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Customizable event websites
Swoogo allows users to create unique and personalized event websites.
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Integrations
Swoogo integrates with a variety of other software and tools, making it easy to use alongside existing systems.
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Automated tasks
Swoogo automates many tasks, such as registration and email communication, saving time and effort for users.
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Limited reporting
Swoogo's reporting capabilities are somewhat limited compared to other event management software.
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Steep learning curve
Swoogo can be difficult to learn and use for those who are not familiar with event management software.
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Limited customer support
Swoogo's customer support options are somewhat limited, which can be frustrating for users who need assistance.
- Swoogo could expand its integrations with other software and tools, making it even more versatile and useful for users.
- Swoogo could improve its reporting capabilities to provide more detailed and useful insights for users.
- Swoogo could expand its customer support options to provide more assistance and resources for users.
- Swoogo faces competition from other event management software providers, which could impact its market share.
- An economic downturn could impact the event industry as a whole, which could impact Swoogo's revenue and growth.
- Security concerns and data breaches could impact Swoogo's reputation and trust among users.
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Review Distribution
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👍
High - rated users
Swoogo is very flexible and allows us to meet the needs of our many clients. Swoogo makes creating up events very easy, has many options allowing us to customize our builds based on each client's needs, is constantly being updated and has more features than most other products. Reporting is very easy. Customer service is the best and very responsive!.Would like to see the integrated App more feature-rich so I can use it for my clients. If you need a more simple app it is very inexpensive and will work great.
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🤔
Average - rated users
There are some things that, from a user perspective, don't make sense. For instance, not being able to move something from one place to another (I'm looking at you, email templates) or having multiple places to update one thing. However, when users voice those concerns, Swoogo listens and updates when and how they can.
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👎
Low - rated users
When Swoogo says that they care about customer feedback and support, they mean it. I know that if I send in a support ticket I'm getting a response within minutes and it is likely someone who already knows my name.
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