User Interviews
4.5
112
User Interviews is a SaaS tool that helps teams with user research by providing recruiting and participant management tools. It aims to make user research easier, faster, and more enjoyable for researchers.
Strengths
-
Ease of use
Intuitive interface and simple navigation
-
Customization
Ability to tailor questions and surveys to specific needs
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Collaboration
Easy sharing and collaboration with team members
Weaknesses
-
Limited integrations
Few integrations with other software and tools
-
Pricing
Relatively high pricing compared to competitors
-
Limited features
Lacks some advanced features offered by competitors
Opportunities
- Opportunity to expand integrations and features
- Growing demand for user research and feedback tools
- Opportunity to form partnerships with complementary software and tools
Threats
- Intense competition from established and emerging competitors
- Potential impact of economic downturn on demand for user research tools
- Potential security breaches and data privacy concerns
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http://www.userinterviews.com
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User Interviews Plan
User Interviews offers a tiered pricing model with three versions, starting at $50/month, each with increasing features and capabilities.
Hub Free Forever
Free!
For individuals and small teams who want to save time by streamlining their research.
Unlimited researcher seats
Up to 100 Contacts in Your Participant CRM
Unlimited Researcher Seats
Panel Opt-in Forms
Automated Scheduling
Automated Incentive Distribution
Automated Emails
Screener Skip Logic
Zoom and Calendar Integration
1:1 and Bulk Messaging
Recruit Pay As You Go
45
session
For individuals and small teams with infrequent research needs. Only pay for completed sessions as you need them.
Unlimited Researcher Seats
Automated Scheduling
Automated Incentive Distribution
Screener Skip Logic
Project Coordinator Support
Zoom and Calendar Integrations
1:1 & Bulk Messaging
B2C Recruiting
B2B Recruiting for $90/Session
Recruit Starter
175
month
For teams with unpredictable or low volume recruiting needs. Includes 60 sessions per year with unlimited rollover. Everything in Pay As You Go, plus:
60 Sessions Per Year
Unlimited Rollover Sessions
Past Screener Library
Invite Previous Participants
Customer Success Support
Custom Onboarding
Recruit Essential
325
month
For teams with an ongoing research practice. Includes 150 sessions per year with unlimited rollover. Everthing in Pay As You Go, plus:
150 Sessions Per Year
Unlimited Rollover Sessions
Past Screener Library
Invite Participants from Previous Studies
Customer Success Support
Custom Onboarding
Hub Essential
250
month
For teams with frequent research needs and a growing panel. Everything in Hub Free Forever, plus:
Up to 5,000 Contacts in Your Participant CRM
Branded Screeners and Opt-in Forms
Custom Email Templates
Custom Email Themes
Custom Data Consent Notice
Customer Success Support
Custom Onboarding
Recruit/Hub Custom
Let's talk!
For teams who do a high volume of research or have custom software and support needs. Everything in Recruit/Hub Essential, plus:
Custom Contract
Security Review
Dedicated Customer Success Manager
Premier Recruitment Support
Up to 1M contacts in Your Participant CRM (Hub)
Custom Email Domain & Sender Profiles
SSO Free Forever
Manage Google Analytics, Intuit Mailchimp, ActiveCampaign for Marketing, HubSpot Marketing Hub, Hootsuite, Sendinblue, Birdeye, Semrush, OptiSigns, Cvent with SSO
