Viavoo
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Viavoo is a SaaS platform that collects and organizes customer feedback into actionable insights.
Strengths
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Advanced analytics
Viavoo offers advanced analytics capabilities for sentiment analysis and customer feedback.
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Real-time monitoring
Viavoo provides real-time monitoring of customer feedback across multiple channels.
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Customizable dashboards
Viavoo allows users to create customizable dashboards to track key metrics and KPIs.
Weaknesses
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Limited integrations
Viavoo has limited integrations with other software and platforms.
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Pricing
Viavoo's pricing may be too high for some small businesses or startups.
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Limited language support
Viavoo has limited language support for sentiment analysis and customer feedback.
Opportunities
- Viavoo has the opportunity to expand into new markets and industries.
- Viavoo can form partnerships with other software and platforms to increase its integrations.
- Viavoo can add new features and capabilities to stay competitive in the market.
Threats
- Viavoo faces competition from other sentiment analysis and customer feedback software providers.
- An economic downturn could lead to decreased demand for Viavoo's services.
- Data privacy regulations could impact Viavoo's ability to collect and analyze customer feedback data.
Ask anything of Viavoo with Workflos AI Assistant
http://viavoo.com
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Viavoo Plan
Viavoo offers a subscription-based pricing model with three versions, starting at €1,000/month, with features varying based on version.
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